Jiveworld Support
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+1 415 754 7728
Knowledge base
All About Jiveworld
All About Jiveworld
9
Where is the "Lupa" app?
What is the relationship between Jiveworld and Radio Ambulante?
How is Jiveworld different from other language learning systems?
What languages can I study with Jiveworld?
I am a teacher. How can I teach with Jiveworld?
View all 9
Studying With Jiveworld
Studying With Jiveworld
15
I'm a beginner. Can I learn with Jiveworld?
Why is each episode divided into chapters?
Why am I prompted to listen to each chapter twice?
Why does the script show some words but not others?
Why can I see the definitions of some words but not others?
View all 15
Account, Codes, Billing
Account
2
How do I close my account?
Why do I need an account to buy a gift coupon?
Access Codes
2
How do I redeem my gift, promo, or classroom code?
Why can't I redeem my code if I'm a monthly subscriber?
Subscriptions
5
What methods of payment do you accept?
How do I cancel my monthly subscription?
What happens if I cancel a subscription before the renewal date?
Can I get a refund?
Do you offer volume discounts?
Troubleshooting & Tech Info
General FAQ
4
Recommended web browsers
Installing Jiveworld to your desktop or home screen
Can I use Jiveworld while I'm offline?
Is Jiveworld free?
Known Issues & Fixes
1
My screen is turning off during playback