Lupa Support

Subscriptions & Purchases 6

• How do I get full access to Lupa?
• Where’s the monthly subscription option for iOS users?
• Why does the annual plan not renew automatically?
• How does my Lupa subscription support Radio Ambulante?
• What methods of payment do you accept?

View all 6

Canceling Subscriptions, Closing Accounts, Refunds 5

• How do I cancel my monthly subscription?
• If I subscribe, are you going to make it hard for me to cancel?
• What happens if I cancel a subscription before the renewal date?
• How do I close my account?
• Can I get a refund?

Promo Codes, Gift Coupons, Classroom Vouchers 3

• How do I redeem my Gift, Promo, or Classroom code?
• Why do I need a Lupa account to buy a gift coupon?
• Why can't I redeem a code if I'm a monthly subscriber?