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Subscriptions, Gift Vouchers, Billing
Subscriptions & Purchases
How do I get full access to Lupa?
Where’s the monthly subscription option for iOS users?
Why does the annual plan not renew automatically?
How does my Lupa subscription support Radio Ambulante?
What methods of payment do you accept?
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Canceling Subscriptions, Closing Accounts, Refunds
How do I cancel my monthly subscription?
If I subscribe, are you going to make it hard for me to cancel?
What happens if I cancel a subscription before the renewal date?
How do I close my account?
Can I get a refund?
Promo Codes, Gift Coupons, Classroom Vouchers
How do I redeem my Gift, Promo, or Classroom code?
Why do I need a Lupa account to buy a gift coupon?
Why can't I redeem a code if I'm a monthly subscriber?